Writer, SilverStripe Ltd

(2010-2011)

As SilverStripe’s writer, I had responsibility for any written words coming out of the business. Key tasks included:

• Creating & maintaining content for SilverStripe.com and SilverStripe.org
• Liaising with the open source community around SilverStripe CMS
• Managing the organisation’s social media channels
• Event planning
• Writing sales collateral such as newsletters, case studies and brochures
• Style guide and brand management.

Freelance Contractor

(2009-2010)

My business So Content helped businesses audit and create website content, and provided advice on use of social media. Clients included:

• NZ Customs
• GOVIS
• Wellington City Council
• Department of Conservation
• Craft 2.0.

Advisor, Strategy & Innovation, ICT – State Services Commission

(September 2007-July 2009)

My role was to contribute to the development and implementation of tools, and especially Web 2.0 tools, to assist in the achievement of the E-government milestones.

• Project management, research, writing  and promotion of An Introduction to Government Use of SMS
• Project management and editing of the SSC Blog In Development
• Community management around online participation
• Web 2.0 “expert” advice and avocation as necessary
• Support for other S&I initiatives.

Web Advisor – SPARC

(August-September 2007) Temporary

• Day to day updates for the website
• Testing on system upgrades
• Planning for a new CMS.

Web Coordinator – NZAID

(October 2006 – June 2007) Contract

• Working with programme managers to keep website content up to date, relevant to target audiences and written in a consistent style
• Consultation with staff over future intranet design
• Content development and maintenance of external website and intranet
• Writing feature articles for the website
• Sending out monthly electronic newsletter
• Assisting on all other Communications team projects.

Editorial Developer – CWA New Media

(March 2005 – October 2006)

• Online editor for the Education Gazette
  • Writing a fortnightly column on educational web resources
  • Uploading magazine content using a CMS
  • Assisting 20,000 subscribers to the vacancy alert service
  • Relationship maintenance with print partner APN.
• Project-managing the company’s intranet and website
  • Writing publicity material
  • Creating a company-wide style guide and other resources for proposal writing
  • Managing development time.
• Helpdesk for Activenz.net
  • Frontline point of contact
  • Communicating to users how they can use the community to build group knowledge.
• Other projects
  • Proofreading, subediting and content creation
  • Social club.

Freelance Writer – Pulp Magazine
2004-2007

Advertising Manager – Victoria University Wellington Students’ Association

(January 2004-March 2005)

• Receive advertisement bookings, organise contracts and artwork for ads in Salient, The Alternative Calendar, The Handbook Diary and The Wall Planner
• Maintain client relationships
• Build new clientele base.

Communications Assistant – Auckland Students’ Movement @ AUT (AuSM)

(Maternity contract: January- September 2003)

• Acting editor role
• Feature writing for Debate magazine
• Event support
• Journalism students’ liaison
• Advertisement booking and placement
• Proofreading
• Content production for Debate magazine
• Website maintenance and development
• Client and stakeholder relationship building.

Communications Administrator – The Faculty of Medical and Health Sciences, The University of Auckland

(2002-January 2003)

• Promotional activities such as running Courses & Careers Day
• Writing news stories and student profiles for the handbook
• Updating the Faculty’s website
• Maintaining the media mentions database.

Computer-based training designer – Foodstuffs (Auckland) Ltd.

(2001)

• Researching safety issues in supermarkets
• Designing and producing cd-roms for safety training.

Communications Assistant – North Shore City Council

(2000-2001)

Project C.A.R.E

• Organising and running an educational community road show
• Being the public face for the council’s community consultation process
• Identifying key target groups and planning public meetings.

Education history

2002:    Auckland University of Technology: Graduate Diploma in Public Relations

Papers of Interest: Communication Strategy, Corporate Communication, Human Resources Communication, Intergrated Marketing Communication, Persuasive Communication, Public Relations Planning

1998-2000: AUT – Bachelor of Communication Studies with a major in Multimedia

Papers of Interest: Public Relations, Journalism, Principles of Writing, Human Communication. Intercultural Communication, Mass Communication I II III, Multimedia Broadcasting, Graphics & Design, Multimedia Production/Project, Instructional Design

1995 – 1997:    Onslow College, Wellington